Privacy Policy Details
Welcome to Spin My Win's Privacy Policy. This page explains how personal, technical and transactional data is collected, used and protected when players create accounts, deposit funds or use our site. The aim is to be clear about what information is required to operate your account, to meet legal and anti-money laundering obligations, and to keep your activity secure. Readers based in the United Kingdom will find details on data handling, rights and how to contact us about privacy concerns, including verification and deletion requests.
Types of data we collect
Several categories of information are processed to deliver our services and comply with regulations. Collection is limited to what is necessary for account management, payments, security and legal obligations.
Personal data
Contact and identity details such as name, date of birth, email address, telephone number and ID documents are required for registration and age verification. Address information is collected to confirm residency and for KYC (know your customer) checks.
Technical and usage data
Device and connection information, IP address, browser type, operating system, session logs and gameplay activity are recorded to maintain platform functionality, detect fraud and improve security. Cookies and similar technologies are used to support these functions.
Transactional data
Payment and betting history, deposit and withdrawal records, chosen currency such as GBP, and selected payment methods are retained to process transactions, reconcile accounts and meet anti-money laundering and tax reporting requirements.
How we use your information
Data supports core operational tasks including account creation, identity verification, payment processing and customer support. It is also used for risk management, fraud prevention, compliance with legal obligations and to respond to regulatory or law enforcement requests.
Data protection and security practices
Strong technical and organisational measures protect data in transit and at rest. Transport encryption such as TLS 1.2 or 1.3 is applied, access is restricted by role-based controls, and regular security audits and staff training are performed. Identity documents are stored securely and access is logged.
Cookies and tracking technologies
Functional cookies enable account operations and security, while analytics cookies help understand platform performance. Players can manage cookie preferences through their browser or the cookie settings panel. Third-party analytics and advertising vendors may use similar technologies under contract.
User rights regarding their data
Access and correction
Individuals have the right to request access to personal data, obtain copies and ask for corrections. Verification steps may be required to protect account security before fulfilling requests.
Deletion and restriction
Requests to delete or restrict processing will be honoured where not prevented by legal obligations such as retention for anti-money laundering or dispute resolution. Temporary account suspensions and self-exclusion tools are available to control access.
Data sharing and third parties
Third-party processors such as payment providers, identity verification services, game suppliers and hosting partners receive only the data necessary to perform contracted services. Regulatory bodies, fraud prevention agencies and law enforcement may be provided information when legally required. Transfers outside the EEA are safeguarded by appropriate legal measures.
Updates to this privacy policy
Policy changes will be published on this page and, when appropriate, communicated by email. The effective date is listed at the top of the policy and continued use of our services after updates constitutes acceptance of the revised terms. Contact details for privacy queries are available in the account help section.