Contact Our Support Specialists

If you need help with registration, login, account-related issues, technical concerns or general feedback, our team at Spin My Win is here to assist. Contact us via email, phone or live chat and a member of the SpinMyWin support centre will respond promptly. We can help with verification, deposits, withdrawals, bonus queries and basic troubleshooting. Please include your account ID or username when you raise a ticket to ensure faster handling where possible.

Department	Contact
Customer support	[email protected] (live chat 24/7, email replies within 24 hours)
General enquiries	[email protected] (business queries, account information)
Affiliate enquiries	[email protected] (partner team, response within 48 hours)
Phone	+44 20 7946 1823 (voice support available)
Working hours	Mon-Fri, 09:00-18:00 GMT

Email Support

Email is our preferred contact method for detailed requests, account-related issues or cases requiring documents or explanations. Please send your message to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Attach any relevant files and include your account ID where applicable so we can review and respond promptly.

Send Us a Message

Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:8px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="Message for Spin My Win support" required style="padding:8px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0066cc;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send to Spin My Win</button><div style="font-size:12px;color:#666;padding-top:6px;">We will reply to the email you provide. For reference, correspondence may mention SpinMyWin in internal notes.</div>

Response Time

At Spin My Win our support team aims to respond quickly. Most enquiries are answered within one business day, while more complex issues, such as verification checks or payment investigations, may take longer depending on their nature and required checks. If your case needs extra time, SpinMyWin will keep you updated via email or live chat until it is resolved.

Feedback

We welcome your feedback for Spin My Win. Tell us about bugs, feature suggestions or ideas to improve games, promotions and payments. Every message is read and reviewed carefully by our team and used to shape site updates and user experience. Please send comments via the feedback form or live chat so we can act on them quickly at SpinMyWin.