Privacy Statement
Welcome to the privacy policy for Spin My Win. This page explains how we collect, use and protect the personal information you give us when you create an account, play games or use other services. We take user privacy seriously and set out below what data we hold, how it is used, and the choices available to you.
Types of data we collect
We collect a range of information necessary to provide and secure our services. That includes personal data you provide directly, technical data derived from your device and connection, and transactional data relating to your account activity and payments.
Personal data
Personal data includes your name, date of birth, contact details (email and telephone), postal address and identification documents when verification is required. We also record account credentials and any preferences you save in your profile.
Technical data
Technical data covers IP address, device and browser information, operating system, cookie identifiers, and basic location data inferred from your connection. This helps us deliver the site correctly and detect fraud or abuse.
Transactional data
Transactional data includes deposits, withdrawals, bets, wins and losses, payment method details, and support interactions. We keep records of correspondence and any responsible gambling tools you use.
How we use your information
We use data to operate and improve our services, process payments, verify identity for KYC purposes, prevent fraud, and comply with legal obligations. We also use anonymised aggregates for analytics and service optimisation. Where we rely on consent, we will make this clear and you can withdraw consent at any time.
Data protection practices
We protect information using industry-standard technical and organisational measures designed to reduce the risk of unauthorised access, loss or disclosure. Access to personal data is restricted to employees and service providers who need it to perform their roles. We do not guarantee absolute security, and you should safeguard your account details at all times.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable essential site functions, and measure site performance. Some cookies are necessary, while others are optional and used for analytics or marketing. You can manage cookie preferences through your browser or the cookie settings on the site.
User rights
You have rights in relation to your personal data, including the right to access, correct, or request deletion of your personal information, the right to object to certain processing and the right to data portability where applicable. We will respond to valid requests in line with applicable data protection law.
Access, correction and deletion
To exercise your rights, contact us at [email protected]. We may ask for information to verify your identity before fulfilling requests. In some cases we may need to retain certain records for legal or regulatory reasons, or to resolve disputes.
Information sharing and third parties
We share data with service providers who support our platform, payment processors, identity verification and fraud prevention partners, and where required by law. Where we transfer data to third parties we use contractual safeguards to protect your information. We may also disclose information to protect our rights or to comply with legal obligations.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be communicated through the site or by other appropriate means. For questions about this policy or our practices, please contact [email protected].
SpinMyWin is committed to handling your information responsibly and answering any questions you have about privacy and data protection.